So, you want to add live chat to your website. That’s great! You can customize the chat window (the chat widget) to replicate your corporate branding.

How to customise the chat widget:
1. Get yourself to the Admin Settings
2. Next, press on channels
3. Go to Chat and click on Appearance from the left-hand menu
4. Click on the editable color field and a spectrum of colors will appear. Simply click on the color you fancy to select the background color for your chat widget header. Alternatively, input the hex code if you have this information to hand.
5. Upload your company logo by clicking choose file > select the JPEG, Gif or PNG file you have on file > and just hit Upload to confirm your selection.
6. Hit Save to lock it in. Get the HTML code at the bottom of the page and add to your website.

Check out this How To video for more help:


Did you know you can set up your own FAQ?