It might indeed be a good idea to disable the chat functionality temporarily, for instance when you’re not available to accept chat requests. It’s easy:How to hide the chat widget
1. Start with opening the Casengo application. Press Admin Settings
2. Click on the tab Channels
and then Configuration
3. Go to Chat Button
and select hide
4. Wait 1 minute for the changes to take effect.Did you know you can set up your own FAQ?