Quick replies Quick replies serve as predefined responses aimed at efficiently managing frequently asked questions.

Event logs By enabling event logs, administrators and regular users can monitor each action performed

Setup business hours Setting up business hours gives your team extra possibilities and flexibility in

How to delete a team? For whom is this feature? For admins Available in all

How to change the language settings For whom is this feature? For admin Available in

How to customise your chat widget For whom is this feature? For admins Available in

How to implement the chat script For whom is this feature? For all users Available

Where to find display settings? For whom is this feature? For all users Available in

Setting up contact properties For whom is this feature? For all users Available in all

Setting up Conversation properties For whom is this feature? For admins Available in all plans